EVs, food delivery, micro mobility services — these are just some of the ways ride-hail companies have started to innovate their services in recent years. But what’s the next big thing? Collaboration with public transit, and it’s not just Uber doing it. This is an opportunity for ride-hail, taxi, and PHV operators – big and small.
The list of factors driving up operational costs for ride-hail and taxis isn’t getting shorter. But, this is a chance for operators to innovate. Here are three tactics to retain customer, and maybe even grow, customer engagement.
Sustainable urban mobility – this is something on everyone’s mind: local-authorities, taxi, ride-hail and PHV operators, and consumers. Electric vehicles (EVs) are getting a lot of attention, as they can be a swift solution to emissions issues. But they are not a magic bullet solution to all our issues. Beyond improving car emissions, we also need to radically change how we use cars, and taxi, ride-hail, and PHV operators have a big role in this shift.
Cities across the map are picking up momentum in regulating cars in their inner-city areas to kerb congestion and make cities more liveable for citizens. Is this new urban mobility era a threat or opportunity to ride-hail operators? We think it’s an opportunity.
Urban centres are the usual hotbed for innovation, and this is no exception for new forms of shared and electric mobility. But how do we get this innovation to suburbs where it is needed most to kerb commuting and congestion issues?
As 2021 wraps up, we hear from four taxi, ride-hailing & private hire experts to share their insights on trends to guide operators to succeed in 2022 & beyond.
The largest ride-hailing company in the world acquires the largest taxi booking and dispatching technology platform in the UK. This takeover doesn’t only impact Uber and Autocab, but taxi & ride-hail industry as at large.
As we enter Q4, the ride-hail and taxi driver shortage only becomes more strained among the seasonal high demands. Despite high demands, drivers are not going back. How can operators resolve driver unavailability, price surges, and long waiting times? We have a solution.
Autonomous vehicles will level market entry with easier and cheaper fleet management, inviting non-traditional ride-hail operators to the compete in the market. So who could be the next Uber?
Cities across the world are implementing fare-free public transportation to address mounting congestion and CO2 emission challenges. But will it be the champion urban mobility solution? This I am not sure about.