Since the first omnibuses took to the streets in the 1800s, public transit has evolved a fair bit. Today, local authorities are under mounting pressure to continue innovating how they deliver and support public transit to better serve citizens in a way that is also sustainable for the environment. And as they innovate, we see a new era of cross-sector collaboration.
Cities across the map are picking up momentum in regulating cars in their inner-city areas to kerb congestion and make cities more liveable for citizens. Is this new urban mobility era a threat or opportunity to ride-hail operators? We think it’s an opportunity.
Looking at the urban mobility industry in 2021 and beyond, I am expecting a new normal will emerge where we combine working from home and working from the office into a new weekly rhythm. This will significantly decrease the commute needs of mainly the knowledge workers representing 26% of the workforce and create a unique opportunity for ride-hailing and the taxi industry.