EVs, food delivery, micro mobility services — these are just some of the ways ride-hail companies have started to innovate their services in recent years. But what’s the next big thing? Collaboration with public transit, and it’s not just Uber doing it. This is an opportunity for ride-hail, taxi, and PHV operators – big and small.
The list of factors driving up operational costs for ride-hail and taxis isn’t getting shorter. But, this is a chance for operators to innovate. Here are three tactics to retain customer, and maybe even grow, customer engagement.
Sustainable urban mobility – this is something on everyone’s mind: local-authorities, taxi, ride-hail and PHV operators, and consumers. Electric vehicles (EVs) are getting a lot of attention, as they can be a swift solution to emissions issues. But they are not a magic bullet solution to all our issues. Beyond improving car emissions, we also need to radically change how we use cars, and taxi, ride-hail, and PHV operators have a big role in this shift.
Since the first omnibuses took to the streets in the 1800s, public transit has evolved a fair bit. Today, local authorities are under mounting pressure to continue innovating how they deliver and support public transit to better serve citizens in a way that is also sustainable for the environment. And as they innovate, we see a new era of cross-sector collaboration.
Cities across the map are picking up momentum in regulating cars in their inner-city areas to kerb congestion and make cities more liveable for citizens. Is this new urban mobility era a threat or opportunity to ride-hail operators? We think it’s an opportunity.
Urban centres are the usual hotbed for innovation, and this is no exception for new forms of shared and electric mobility. But how do we get this innovation to suburbs where it is needed most to kerb commuting and congestion issues?
Autonomous vehicles will level market entry with easier and cheaper fleet management, inviting non-traditional ride-hail operators to the compete in the market. So who could be the next Uber?
Cities across the world are implementing fare-free public transportation to address mounting congestion and CO2 emission challenges. But will it be the champion urban mobility solution? This I am not sure about.
Looking at the urban mobility industry in 2021 and beyond, I am expecting a new normal will emerge where we combine working from home and working from the office into a new weekly rhythm. This will significantly decrease the commute needs of mainly the knowledge workers representing 26% of the workforce and create a unique opportunity for ride-hailing and the taxi industry.
Juraj Atlas has raised a pre-seed round of 400,000€ for his new startup Mileus that aims to improve the overall traffic situation in large European cities. The platform will make travelling easier by interconnecting public transport with ride-hailing services.
Projects Mileus Launch and Mileus Mobile SDK are supported by Prazsky voucher grant.
Mileus CZ s.r.o., Rybná 716/24, Staré Město, 110 00 Praha
Mileus CZ s.r.o., Rybná 716/24, Staré Město, 110 00 Praha
Projects Mileus Launch and Mileus Mobile SDK are supported by Prazsky voucher grant.
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Mileus CZ s.r.o.,
Rybná 716/24,
Staré Město, 110 00 Praha
